Our Business Process
Goom Landscapes provides a professional landscape service covering all aspects from initial consultation through design, implementation and on-going maintenance.
Our business process consists of several stages which are common to the majority of our projects. It is important that you understand the processes and stages involved in order for us to provide the best service and results possible. If you have any concerns or queries during any stage of the process, please feel free to bring them to our attention so we can address them.
STAGE 1 : OUR INITIAL CONSULTATION
A Goom Landscapes qualified Architect will meet with you on-site to discuss the landscape design of your property. The Landscape Architect may spend approximately 1½ - 2 hours (depending on the size and/or scope of the job) discussing design ideas with you. Depending on the scale of the job, a ‘conceptual-sketch-plan’ will be produced to give you a rough, visual indication of what has been discussed and to ensure that your requirements have been clearly understood.
This sketch is intended to give you a ‘rough’ idea only and is not meant as an accurate, working plan.
Client Preparation
To prepare for this consultation, it is a good idea to gather any available site plans, contour plans, house plans, existing landscape plans or any other information that may be relevant to your site. Also, you may wish to gather together any photos, pictures, etc of any styles, items, etc that you like.
STAGE 2 : OUR BUSINESS OFFER TO YOU
After the initial consultation a letter will be sent to you outlining the stages involved in the design of your property, summarising the fee structure and detailing a proposed timeline for completion.
Depending on the size and scale of your project, the following points may be covered:
- Concept Design
- Construction Detailing
- Project Management and Tendering
- Planting
- Construction
- General Information
STAGE 3 : THE DESIGN
'The Design’ refers to the landscape plan which will be designed and drawn specifically for the site by our Landscape Architects, in conjunction with our design director, Chris Goom.
The design process may include some or all of the following :
Site Analysis/Survey
Firstly a qualified Landscape Architect will visit the site and undertake a detailed Site Survey, which may incorporate: measuring boundaries, taking levels, plotting/siting any buildings, significant trees and any outstanding landscape features that may be incorporated into the future design.
Landscape Plans
An accurate and detailed design will be developed from the ‘conceptual sketch plan’ that was drawn at the Initial Consultation. This may incorporate some or all of the following:
• Structures:
Outdoor living areas, decking, paving, walls, raised garden beds, fences, gates, pergolas, shade structures, seating, water features, front entrances, parking, utility areas, swimming pool, spa, tennis court etc.
• Planting:
Garden beds, general garden areas, specimen trees.
• Specifics:
Locations of lighting, irrigation/electrical ducting, drainage sumps.
Your plan will be drawn at an appropriate scale to incorporate the site and will show sufficient detail for a contractor to construct the design. However specific construction details will be separate, as shown below.
Order of Design Works
1. Design: the Landscape Architect will design and draw up your plans.
2. Review Meeting: The Landscape Architect will meet with you to discuss and review the design.
3. Final Design: the Landscape Architect will make any amendments and/or additions to your plans.
4. The Plan: copies of the plan will be available to you.
As well as our Landscape Design and Architectural services, Goom Landscapes offers a complete project management service for the provision of construction, planting and maintenance services.
Our contractors are hand picked as preferred suppliers who each offer professional services which match our exacting standards of quality and professionalism. Our construction team has been working with our designers for several years, resulting in an efficient and professional construction phase.
STAGE 4 : CONSTRUCTION DETAILS AND SPECIFICATIONS
These are additional to the landscape design services
If required, general construction detailing can be provided to show accurate detailing (measurements and materials) on how to construct specific items that have been incorporated into the design. These include walls, retaining walls, seating, steps, pergolas, etc.
STAGE 5 : CONSTRUCTION
To ensure your landscape project is constructed to a professional level we also provide a Project Management service. This service is additional to our landscape design services and includes:
- Gathering construction estimates/quotes, or tendering if required.
- Analysing and/or negotiating pricing.
- Recommendations of contractors.
- Liaising between contractors and/or other professionals.
- Site inspections to ensure construction is true-to-plan, that approved construction practices are followed and high standards of workmanship are met.
- Site meetings with the client and the landscape contractor.
- Keeping records of all documentation and correspondence between contractors and other professionals involved.
- Final inspection and completion/sign-off.
STAGE 6 : PLANTING
To ensure your landscape project is finished to a professional level we also provide a Planting Service. This service is additional to our landscape design services and includes:
- On-site meeting with our Planting Manager to discuss plant selection, placement and any preparation or irrigation etc.
- Estimate of costs involved. (incl. plants, trees, labour and any materials required)
- Supply of quality plants and trees; these are supplied at competitive prices directly from our own nursery ‘The Little Big Tree Company’.
- Planting of trees and plants, and any related works.
STAGE 7 - MAINTENANCE
To ensure your landscape project is maintained to a professional level we also provide a Maintenance service. This service is additional to our landscape design services and can include many individual levels of landscape maintenance customised to your requirements.
GENERAL INFORMATION
Professional Services
We work in conjunction with, but separately to, other professionals (e.g. Engineers, Architects).
Our fees do not cover their services if required.
Consents
Some aspects of the design project may require consent (e.g. Building or Resource Consent) in line with local body requirements or national environmental codes and standards. You will be notified by the Landscape Architect if these are required and there will be separate fees and council costs incurred for undertaking any consent.
We recommend you allow for possible delays in official processing of consents. Goom Landscapes are not responsible for project delays caused by official processing of consents.
TERMS AND CONDITIONS
Click Here (290Kb) to download our Standard Terms and Conditions.
